Grand Hyatt Kochi Bolgatty

I have a severe peanut allergy and the chefs eg Lata/Gishnu etc also the wait staff (eg tiben/sanjay/ Eben) both at dinner and at breakfast bent over backwards at the Malabar cafe to make sure, everything thing I had was freshly prepared and peanut free. I even asked for decaf tea in my room and they must have gone out and bought some, as they couldn’t find any in the hotel . Sorry if I can’t remember everyone’s names as they were all great and provided excellent service. They even bought us a cake on our last day from the bakery The Malabar had also just won a national competition for best casual South Indian food- can’t believe how we lucked out staying here. I have stayed in other luxury hotels like Leela palace and JW Marriott. But this was amazing. Rooms nice and clean. Well maintained. Had the pool to myself ! And the spa and sauna were beautifully appointed. The Thai restaurant, was also amazing. Great staff too. The evening boat tour round Kadakumyddy islands was worth its hefty price tag £90 plus taxes for two people. The guide Vishnu was knowledgable !

Grand Hyatt Bolgatty will be my families go to destination on Kochi going forward. Our family is spread around the world and for any holidays in Kerala this hotel is a great destination by itself as well as a start and end to a visit to Kerala. We booked four rooms - one terrace suite and three other rooms. All on the same floor. The rooms were amazing. Designed very well with the littlest details thought of. Having said at many similar properties it was clear that the time and attention taken to hotel design played out very positively in the experience. The lake view from the room terrace at sunset was a great way to cap off days away from the hustle and bustle of Kochi but still very much part of the city. The food was exceptionally good. All the staff were very attentive and even our most minor issues were very well attended to. I highly recommend this hotel!!! Thank you team for making my family - all 10 of us - have a magical four days staying with you. Much appreciated.

I recently had the pleasure of staying at the Grand Hyatt Kochi Bolgatty, and it was an exceptional experience from start to finish. The property is absolutely stunning, with breathtaking views of the serene backwaters. Every corner of the hotel is immaculately clean and meticulously maintained, reflecting the high standards of luxury and care. The service levels here are unmatched. From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. They were warm, attentive, and incredibly professional. The rooms were spacious and elegantly designed, Waking up to the panoramic views of the water was truly a treat. Dining at their restaurants especially Malabar cafe was another highlight; the food was outstanding, with a variety of options Whether it's for relaxation or exploration, Grand Hyatt Kochi is the ideal destination. It’s a property that sets the gold standard for hospitality, and I would highly recommend it to anyone seeking a luxurious and memorable stay in Kochi.

Good variety and fresh and tasty

We had a wonderful stay, the hotel is full of amenities and the restaurants are great (special mention to the Thai restaurant). The staff is very helpful and friendly, special thanks to Anaya - our contact person in the hotel -, Sujim and Ashaq, who took care of the cleaning in our room located on the third floor.