Grand Hyatt Kochi Bolgatty

Everything was exceptional! - The Grand Hyatt Kochi was beautiful through and through, from lobby/entrance, to facilities, restaurants, outdoor walk areas and rooms. The view we had out of our 7th floor room was spectacular. - Heaps of facilities and activities just in the hotel property alone. - The cleanliness was immaculate. - All (and I mean all) the staff we interacted with were very helpful and friendly. We felt they all genuinely wanted to help us enjoy our time here. - I experienced a few staff who had gone out of their way and extra mile to help us sort things out (flight luggage issue). Our family enjoyed ourselves so much at Kochi and a lot of it had to do with our experience at Grand Hyatt Kochi.

I have a severe peanut allergy and the chefs eg Lata/Gishnu etc also the wait staff (eg tiben/sanjay/ Eben) both at dinner and at breakfast bent over backwards at the Malabar cafe to make sure, everything thing I had was freshly prepared and peanut free. I even asked for decaf tea in my room and they must have gone out and bought some, as they couldn’t find any in the hotel . Sorry if I can’t remember everyone’s names as they were all great and provided excellent service. They even bought us a cake on our last day from the bakery The Malabar had also just won a national competition for best casual South Indian food- can’t believe how we lucked out staying here. I have stayed in other luxury hotels like Leela palace and JW Marriott. But this was amazing. Rooms nice and clean. Well maintained. Had the pool to myself ! And the spa and sauna were beautifully appointed. The Thai restaurant, was also amazing. Great staff too. The evening boat tour round Kadakumyddy islands was worth its hefty price tag £90 plus taxes for two people. The guide Vishnu was knowledgable !

Our stay at the Grand Hyatt was indeed a remarkable one. Though my initial booking was for the standard room, upon reaching the venue, the Duty Manager, Mr. Harikrishnan was kind enough to show us the standard room and the suite personally, and immediately, we changed our decision from std to suite upon seeing the facilities. The entire crew at the Grand Hyatt was very hospitable, and I would recommend my friends and others to visit the Grand Hyatt, Kochi, and experience the hospitality. Don't forget to have their remarkable breakfast at Malabar Cafe. Special kudos to Mr. Harikrishnan - Duty Manager.

It is the benchmark for all other hotels in India. The rooms are spacious, comfortable and clean, fantastic facilities and views, beautiful gardens, convenient waterfront location, three great restaurants, a cafe and professional, happy and engaging staff. Special mention to Krishna from Thai Soul restaurant and Shahul in the foyer reception who were very professional. Evem the chefs at all the restaurants are very personable and make an effort to say hello and ask how your enjoying your meal and stay! if you are a foodie, you must visit Thai Soul and enjoy the theatre of the Chef and her staff cook for you in the open style kitchen. Obviously this hotel has a great management team and this is reflected in the staff.

I recently had the pleasure of staying at the Grand Hyatt Kochi Bolgatty, and it was an exceptional experience from start to finish. The property is absolutely stunning, with breathtaking views of the serene backwaters. Every corner of the hotel is immaculately clean and meticulously maintained, reflecting the high standards of luxury and care. The service levels here are unmatched. From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. They were warm, attentive, and incredibly professional. The rooms were spacious and elegantly designed, Waking up to the panoramic views of the water was truly a treat. Dining at their restaurants especially Malabar cafe was another highlight; the food was outstanding, with a variety of options Whether it's for relaxation or exploration, Grand Hyatt Kochi is the ideal destination. It’s a property that sets the gold standard for hospitality, and I would highly recommend it to anyone seeking a luxurious and memorable stay in Kochi.